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• Date: 2016/05/24
• Update Date:2020/07/23
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Consumers may dial the Special Line for Consumer Service 1950. The number directs the caller to their local Consumer Service Center, which can assist in resolving transaction-related disputes. An alternative resource is the Consumer Center of the Executive Yuan accessible through its service lines: (02) 33567706, 33567707 and 33567708.
To file a complaint online, please visit the website of the Consumer Protection Committee, Executive Yuan at https://appeal.cpc.ey.gov.tw/WWW/Default.aspx.